Track my parcel

Wondering where your parcel is? Enter your tracking ID below and check where your parcel is:



If you are experiencing issues tracking your parcel please use this alternative website: https://parcelsapp.com/en. You can always contact our friendly team via email at info@kawaiies.com if you would like help tracking your parcels.


Kindly note that the shipping timeframe typically ranges from 5 to 15 business days following our processing period of 1 to 3 business days.

It's important to be aware that customs-related delays may occur based on the country and the postal staff managing your package. We apologise in advance for any minor delays your parcel may experience. If your package is retained at a post office or customs, please be advised that we have limited control, as they adhere to their own regulations to ensure the safety of all parcels before handing them over to your local courier (USPS, Royal Mail, Canada Post, Australia Post, etc.).